Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of Ember Client and related services (the "Service") provided by Clyent Softwares Ltd. By using our Service, you agree to these Terms and our Privacy Policy.

If you disagree with any part of these Terms, you must not use the Service.

2. Important Disclaimers

2.1 No Affiliation with Minecraft

Ember Client is an independent software product. We are not associated with, endorsed by, or affiliated with Mojang AB, Microsoft Corporation, or Minecraft. "Minecraft" is a registered trademark of Mojang AB and is used solely for compatibility and descriptive purposes.

2.2 Service Availability

The Service is provided "as is" and "as available." We do not guarantee uninterrupted, secure, or error-free operation.

3. Eligibility and Account Requirements

3.1 Age Requirements

You must be at least 13 years old to use the Service
Users between 13-18 require parental consent and supervision
Parents are responsible for their minor children's use of the Service

3.2 Account Security

You are responsible for:

Maintaining the security of your accounts (Minecraft/Microsoft accounts)
Providing accurate information where required
All activities conducted through your account
Immediately notifying us of any unauthorized access

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms and the Minecraft End User License Agreement.

4.2 Prohibited Activities

You must not use the Service to:

Illegal Content and Activities:

Engage in any illegal activity under applicable laws
Create, upload, share, or promote content related to terrorism, child exploitation, or violence
Share content that incites hatred, harassment, or discrimination
Distribute content promoting self-harm, suicide, or dangerous behaviors
Facilitate illegal activities including fraud, trafficking, or illegal sales

Harmful Content:

Share content inappropriate for minors where children may access it
Upload pornographic, graphic, or age-inappropriate material
Distribute content that harms or exploits children

Technical Violations:

Transmit viruses, malware, or other harmful code
Attempt unauthorized access to our systems or other user accounts
Interfere with or disrupt the Service's operation
Reverse engineer, decompile, or extract our source code

Misrepresentation and Rights Violations:

Impersonate other users, our company, or any third party
Violate intellectual property, privacy, or other rights of third parties
Create fake accounts or engage in deceptive practices

5. Content Moderation and Safety

5.1 Our Approach to Illegal Content

We are committed to preventing illegal content on our Service. We:

Use automated systems and human review to detect violations
Remove illegal content promptly when identified
Report serious illegal activity to law enforcement when required
Maintain records of our moderation activities as required by law

5.2 Content Harmful to Children

We take special care to protect children by:

Implementing age-appropriate design principles
Removing content that could harm children
Providing tools for parents to manage their children's experience
Conducting regular risk assessments for child safety

5.3 Enforcement Actions

Violations may result in:

Content removal
Account warnings or restrictions
Temporary or permanent suspension
Reporting to authorities for illegal content

Our enforcement decisions consider the severity, frequency, and context of violations.

5.4 Appeals Process

If you believe we've made an error in moderating your content or account, you can appeal by contacting [email protected] with:

Specific details about the decision
Explanation of why you believe it was incorrect
Any relevant evidence or context

We will review appeals promptly and fairly.

6. Reporting and Complaints

6.1 Reporting Harmful Content

To report content that violates these Terms or may be illegal:

Use our in-Service reporting tools
Email [email protected] with detailed information
Include specific descriptions and, where possible, screenshots or links

We treat all reports seriously and investigate promptly.

6.2 Complaints Procedure

For complaints about our Service or moderation decisions:

Contact [email protected] with specific details
We will acknowledge your complaint within 2 business days
We will investigate and respond with our findings
If unsatisfied, you may escalate through our formal complaints process

7. User-Generated Content

7.1 Your Content Rights

You retain ownership of intellectual property rights in content you create or share ("User Content").

7.2 License to Us

By sharing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and display such content solely for operating and improving the Service.

7.3 Content Responsibility

You are solely responsible for your User Content and warrant that:

You have all necessary rights to share it
It complies with these Terms and applicable laws
It does not violate any third-party rights

8. Intellectual Property

8.1 Our Rights

The Service, including software, design, features, and original content, is owned by Clyent Softwares Ltd and protected by intellectual property laws.

8.2 Your Obligations

You agree not to:

Copy, modify, distribute, or create derivative works of the Service
Reverse engineer or extract source code
Remove or alter proprietary notices
Use our intellectual property without permission

9. Purchases and Subscriptions

9.1 Payment Terms

All fees are as described at time of purchase
Payments are processed by our payment provider (Tebex)
You authorize charges to your chosen payment method
Fees are generally non-refundable except as required by law

9.2 Changes to Pricing

We may change fees with reasonable advance notice. Continued use after fee changes constitutes acceptance.

10. Third-Party Integrations

The Service may interact with third-party services, servers, or websites. We are not responsible for their content, policies, or practices. Your interactions with third parties are governed by their respective terms.

11. Termination

11.1 Termination by Us

We may suspend or terminate your access immediately for:

Violations of these Terms, especially safety and content policies
Illegal activity or content
Any other reason permitted by law

11.2 Termination by You

You may stop using the Service at any time by uninstalling the software.

11.3 Effect of Termination

Upon termination:

Your right to use the Service ends immediately
We may delete your account and data
Provisions intended to survive (including liability limitations) remain in effect

12. Disclaimers and Limitations

12.1 Service Disclaimers

The Service is provided "as is" without warranties of any kind, including:

Merchantability or fitness for a particular purpose
Uninterrupted or error-free operation
Compatibility with all systems or game versions
Security against all threats

12.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, or goodwill
Damages arising from your use or inability to use the Service

Exceptions: We do not limit liability for death, personal injury caused by our negligence, fraud, or other liability that cannot be excluded under English law.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.

12.3 Indemnification

You agree to defend, indemnify, and hold us harmless from claims arising from:

Your use of the Service
Your violation of these Terms
Your violation of third-party rights
Your User Content

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of English courts.

Consumer Rights: Nothing in these Terms affects statutory rights you may have as a consumer that cannot be waived.

14. Changes to Terms

We may modify these Terms at any time. For material changes, we will provide reasonable notice through:

Email notifications (if we have your contact information)
In-Service notifications
Website posting

Continued use after changes take effect constitutes acceptance.

[email protected]

These Terms govern your use of Ember Client and related services. By using our Service, you agree to these Terms.

Questions?

Table of Contents

Ready to try Ember Client?